Shipping policy

Shipping Policy

At WEARELUXE, we are committed to delivering your order safely and efficiently. Please review our shipping policy below.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received. Orders are not processed, shipped, or delivered on weekends or public holidays.

During periods of high demand, processing times may be slightly extended. If there is a significant delay in shipping your order, we will notify you via email.

Shipping Times

Estimated delivery times vary depending on your location:

  • United States: 5–10 business days

  • Canada: 7–12 business days

  • United Kingdom: 5–10 business days

  • Europe: 7–12 business days

  • Australia & New Zealand: 7–14 business days

  • Rest of the World: 10–20 business days

Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or other factors beyond our control.

Shipping Costs

Shipping rates are calculated at checkout based on your delivery location and selected shipping method. Promotional free shipping offers may be available from time to time.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Please allow up to 48 hours for tracking updates to appear.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. WEARELUXE is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact our support team as soon as possible. We will work with the shipping carrier to help resolve the issue and ensure the best possible outcome.

Contact Us

If you have any questions regarding shipping or your order status, please contact our customer support team. We are always happy to assist you.

Thank you for choosing WEARELUXE.